上回书说到，本人的诺基亚E52经过几次死机，有重新启动后，终于变成了砖头，再也不能打开了（见宝典《诺基亚E52变砖问题之探讨》。无论是用诺基亚Pc套件，还是凤凰刷机，都无法与手机连接。就好像手机根本就不存在似地。
后来，不死心的我把机子拿到北京亚运村诺基亚客服去，客服让我交20元检测费，因为我的手机是水货，马来西亚版的，没有保修。几分钟后，客服把拆开的手机拿来告诉我，手机已经被私拆过了，他们无法检测。里面的部件是诺基亚E52的，但已经被修理过了。我的朋友买手机的时候是经过仔细检查的，确认是新机无疑。看来，诺基亚E52不仅硬件先天有问题，而且问题解决以后，还会再出问题，根本无法真正解决。我问客服能不能修，客服说要寄回厂里，我拒绝了。我已经不相信他们了。客服给我出了份检测结论：报废没有维修价值！
离开客服后我找了一个手机维修店，就是把掉了的键盘修好的那家。师傅拆开后说手机被修过了，不过他可以试试，看能不能修好。3天后接师傅电话，CPU坏了，无法维修，不过其他部分是好的，可以当配件使。正好，我朋友和我同期买的那个港行E52（我的港行E52丢了）屏幕开始出问题，估计早晚不行，这把砖头也许能派上用场。
以上就是我的E52变砖及其抢救的经历，句句属实。这是我买的第一台诺基亚智能手机，以前我用的是摩托E6。诺基亚让我大失所望！我把我的遭遇写出来，是希望读到这篇文章的人能不再上当。信不信由你，但拒绝人身攻击。其实买机之前我也看过E52变砖的报道，但自己还是买了，结果倒霉事还就让我摊上了！不听老人言，吃亏在眼前，此话不可不信！
我个人的结论是：诺基亚E52硬件存在先天缺陷，且不可修复。问题不在软件上，如果你不想冒几千块钱买个砖头的风险，作购买决定时请慎重！
在网上搜到一篇诺基亚E52在国外变砖的论坛，附在后面。供参考。
E52变成砖头 已经是个一个全球问题了，解决方案
真的是nokia机子有缺陷了，是全球的问题。通过下面我翻译的解决方案来看还是固件的问题。翻译一下觉得最有用的部分：
解决方案：
1) Turn Your Nokia off.
关机
2) Take the memory card out of the unit (I'm using the other card than delivered by Nokia with the unit).
拿出记忆卡SD卡，（此机主使用的是非nokia提供的记忆卡）
3) Reinstall the firmware (Nokia Software Updater).
通过Nokai Software Updater重装固件即操作系统。（译者：这个我原来N73用过很容易）
4) Insert the memory card and FORMAT it (watch out - You will lose all the information on the card).
插入记忆卡，然后格式化记忆卡
5) DO NOT install any suspicious software (themes and the like) !!!
不要安装任何可疑软件，包括主题
I've had the same problems for the first two days. After the above procedure - I've been using my E52 without any problems for more than 10 days.
在开始两天，我遇到了与大家同样的砖头问题，通过上面的步骤解决了。我的机器已经安全运行10天了
E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
Message 1 of 32
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Message 1 of 32
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Hi, just recieved my Nokia E52, and at first it was really really unstable, it was hanging and restarting a lot of times, when i used the GPS and sometimes when I would ride home from job, it would be turned off? :S I've had problems to turn it on before, but at last it would work :S But now it seems like it wont even turn on anymore, this is really a big let down for me I've had Nokia my whole life, and wanted to try their Business series phones, and just one day after I recieved it, it already dies? :S Or is there a way to recover it somehow?
Regards
Jacob
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
shuntfield
Mobile Visionary
Posts: 1138
South Wales UK
Message 2 of 32
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Sounds like its basically a Dead on Arrival (DOA)
I'd take it back to where you got it from and get it replaced if its a day old it shouldn't function like that.
I'm assuming that you have give then battery a full charge (around 2 hours or so)
Shunts...
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
Message 3 of 32
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Message 3 of 32
Viewed 961 times Battery is not the problem, I let the battery out over night, and I'm now able to turn it on again? :S Others do also have stability issues on a danish forum I know.....
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
deepestblue
Expert Sage
Posts: 292
Palakkad, India
Message 4 of 32
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It could be due to the firmware that your phone is unstable. You might want to do a hard reset because your phone is not stable. Backup your phone memory using Nokia PC Suite and proceed as given below.
- Turn off your phone
- Press and hold down these three keys: Green(call) button, * , 3
- Turn on the device without releasing the three buttons
- Release them when you see the Nokia logo or the language selection screen.
Once the phone boots normally, connect it to the PC and check for updates using the Nokia Software Updater. Aternatively, you can check for updates from your phone by typing *#0000# and selecting Check for updates.
Most probably the new firmware if it's available, will improve the performance. Otherwise, wait till they release a new firmware. Being a new launch, your phone will soon get a firmware update as is the practice by Nokia
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
docxp
New User
Posts: 2
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Message 6 of 32
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Hey Jacobtc,
The exact scenario happened to me! very unrealiable, and then it didn't even started! I brought it back to the store, and for one week is in their service/warranty. That was a present for my girlfriend... and she managed to use it just 6 days..
I've told her to buy an iPhone just like mine... but she didn't listen.. now Nokia users suffers..
PS. And the N97? What a **bleep**..
Re: E52 wont turn on after many tries, insanely unstable when it worked... [ Edited ] Options
jacobtc
Contributor
Posts: 13
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Message 7 of 32
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I'm glad I'm not the only one with this problem, tried running it without sim and memory card, but it still froze when I used the camera, and now again it won't turn on, this looks like nokia really didn't test this phone? :S
Seriously this should not be happening with their high-end business phones, business phones are all about reliability...
Message Edited by jacobtc on 21-Aug-2009 11:16 AM
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
tudorbv
New User
Posts: 1
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Message 8 of 32
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It is simply amazing how bad the E52 and E55 turn out to be manufactured. Mine is working pretty well (but with random restarts from time to time), but I know people that are stunned by having bought useless devices (from Nokia representatives proper). It is unconceivable that Nokia has released such a faulty phone. In my opinion there are two solutions:
- one is too release asap a firmware update that will solve most of the problems (some of them are many years old);
- if it turns that the problems are hardware all the devices sold so far must be replaced. It is the only way Nokia's name can be repaired.
e: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
Message 9 of 32
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Message 9 of 32
Viewed 886 times YEP! This is so damn lame, I actually got it turned on now, and made a hard reset on it, it actually froze under the e-mail setup at the beginning... **bleep** Nokia?
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
papaerns
Advisor
Posts: 40
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Message 10 of 32
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I feel for you, man. the same thing happened to my e63 a couple of days ago.
here are my learnings, i hope it helps:
I did a soft reset (took the batt out for 1 min), hard reset (*#7370#), and reformat(power off, power on while holding down call key * 3), reformatted the memory card, tried without a memory card, replaced battery, replaced SIM.
It worked with the new battery for a few hours, but started displaying the same symptoms. I only installed apps downloaded from ovi or those that were bundled with the phone. After the reformat, I didn't install any apps at all.
The phone would go into screen saver (dimmed screen with nokia logo) then be unresponsive coming out of it. Sometimes it would turn off. Then 2 days ago, it didn't want to turn on any more, even while it was plugged to the charger.
I just got it last Friday. The bugs started Tuesday. It died Thursday night. I'm bringing it to Nokia Care later. I'll let you know how it goes.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
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Message 11 of 32
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I sent it in where I bought it, estimated time is 14 days! Damn, and I just got this feeling that it really just is:
1. A software error
Or 2. A hardware design failure
But I hope I'm wrong on the second point though
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
papaerns
Advisor
Posts: 40
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Message 12 of 32
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These things happen. It sucks, but it happens to the best of us.
I talked to my Carrier for replacement details and they were hinting that it could take months until a new shipment arrives from Nokia.
Good luck.
Re: E52 wont turn on after many tries, insanely unstable when it worked... [ Edited ] Options
jacobtc
Contributor
Posts: 13
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Message 13 of 32
Viewed 753 times But really, that is not our problem at all, Nokia just have to have a plan ready for us, it shouldn't be us doing the actions, but Nokia
Message Edited by jacobtc on 21-Aug-2009 08:42 PM
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
papaerns
Advisor
Posts: 40
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Message 14 of 32
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Had my phone checked by Nokia Care.
They said it was a faulty LCD screen and replaced it. took them only two hours to hand my phone back to me. =)
So now it's working, I hope it keeps on working.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
papaerns
Advisor
Posts: 40
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Message 16 of 32
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If you mean that I have to report back to nokia care, no I don't.
It's just not my nature to be too trusting of what other people say, specially if it's something beyond my expertise.
nokia said they fixed it and they have. I mean they did get the phone working again. but I'm just monitoring it for the old symptoms in case they got it working, but didn't really fix the problem.
so far so good.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
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Message 17 of 32
Viewed 416 times I meant that you have to report back to us
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
contra
Contributor
Posts: 5
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Message 22 of 32
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Hi guys,
I've got exactly the same problem. Everything started from the moment I bought the phone and tried to switch it on - the phone started and then froze and that was it. I had to take it back to the store I bought it from. Then after a few days they replaced it with a new one, which has terrible issues with restarting all of the time: during phone calls (!?!), while browsing, while going through the menu...it is complete nightmare. I really don't know what to do and am actually **bleep** off dealing again with service, repairs etc. I mean that if I am buying a new ptoduct I expect it to work, not to spend my time taking it back to service.
This is not my first problem with Nokia product and I am not far from the decision to take my trust off Nokia in the near future.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacobtc
Contributor
Posts: 13
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Message 24 of 32
Viewed 240 times Exactly, just like mine.... I'm waiting for the replacement to arrive, estimated time is 14 days, so its gonna take awhile, I just hope I'll be in luck and get a proper functioning phone back But I'm pretty sure, that this is gonna take some time for Nokia to recover, my brother talked about that it could be a firmware error, but its quite impossible to fix the screen with software... right? xD
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
olshevch
Contributor
Posts: 8
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Message 26 of 32
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Hi,
I also experienced the problem with several tries before the phone turns on. Usually it happens on the third try. So, the first two presses just initiate a short vibration alert, but the phone remains off and without any signal on its screen. But the phone turns on without vibration aler after the third press. There should be considerable delay of 1-2 seconds between presses, so they count.
The problem probably occur because of memory card. I have installed 4GB memory card, which was used without any problems in my N95 for a year. When E52 has no memory card, it turns on normally with vibration alert and after the first try. But it needs several tries, when memory card is inserted.
Sudden reboot occured only couple of times, when using camera and switching to media library in the same time with editin captured image...
I think that this phone has some terrible implementation of memory card driver.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
contra
Contributor
Posts: 5
Message 28 of 32
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Message 28 of 32
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Yeah I really hope everything is a firmware problem...this all thing reminds me of a similar thing that happened with Canon. Since I am a photographer -- they were really kickin a** in the start of the digital era in both pro and amateur cameras and then they started pulling out new models almost every 3-4 months, finishing with EOS 1 mark III...which turned out to be the worst camera ever, with terrible, mainly focusing problems (they tried to solve it with new firmwares, pulling cameras back to fix all). So now, Nikon have in times better pro- camera and is going to the amateur and semi-pro levels with better cameras then Canon...so we'll see. I really hope that Nokia will fix that. I read a lot of forums and there are people assuming that we have the first models and it is "normal" to have these problems which I cannot accept.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
marsark
Contributor
Posts: 12
Message 29 of 32
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Message 29 of 32
Viewed 86 times Try run phone without SD card. I have noticed, that some SD cards (may be 16GB) caused phone lazy and unstable.
Re: E52 wont turn on after many tries, insanely unstable when it worked... Options
jacqal
Visitor
Posts: 2
Poznań, Polska
Message 31 of 32
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The same had happened to me.
Try this one.
1) Turn Your Nokia off.
2) Take the memory card out of the unit (I'm using the other card than delivered by Nokia with the unit).
3) Reinstall the firmware (Nokia Software Updater).
4) Insert the memory card and FORMAT it (watch out - You will lose all the information on the card).
5) DO NOT install any suspicious software (themes and the like) !!!
I've had the same problems for the first two days. After the above procedure - I've been using my E52 without any problems for more than 10 days.
